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Order Assistance

Issue with an item?

Can I edit or cancel my order?

Unfortunately no edits can be made - once your order has been made, we begin working to get it to you as quickly as possible. Although, we do offer FREE and easy returns and exchanges Australia wide, within 30 days from date of purchase. This allows

Where can I find my confirmation email?

If you cannot see your confirmation email in your inbox, please check your junk mail as sometimes our emails do go there. If you are still experiencing issues with this, please reach out to our Customer Service Team who will assist you.

What if I have not received a tracking number after placing my order?

Please allow 1-3 business days to receive your tracking number. Your tracking number will usually be sent via email between 5-6pm on the day of dispatch. Remember to check your spam/junk folder just in case it snuck in there!

I have a problem with my order, what do I do?

Online Purchases. If we missed an item from your order, you received the wrong item, or your item is faulty, please contact Customer Service Team by email at [email protected] as soon as possible with;. • Your order number • Style numbe

My item is faulty, what do I do?

At Swimwear Galore we pride ourselves on stocking high quality swimwear, clothing and accessories but sometimes these things happen!. Swimwear Galore has the right to assess the age and condition of returned merchandise that has been worn prior to pr