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When will I receive my refund?Updated a year ago

Once your returned parcel arrives back to us, your return or exchange will be processed within 1-3 business days, and you will receive a confirmation email that your refund has been processed. 

During peak periods, please allow up to 5 business days for your refund to be processed. 
Once your refund has been processed, please allow 1-3 business days for the funds to reach your account. This time frame is dependent on the bank. 

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