When will I receive my refund?Updated a year ago
Once your returned parcel arrives back to us, your return or exchange will be processed within 1-3 business days, and you will receive a confirmation email that your refund has been processed.
During peak periods, please allow up to 5 business days for your refund to be processed.
Once your refund has been processed, please allow 1-3 business days for the funds to reach your account. This time frame is dependent on the bank.